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14px;padding:10px 14px}.conv-esc-nota{font:var(--tc-t-caption);color:var(--tc-fg-3)}.conv-esc-responder{font:600 12px/1.3 var(--tc-font-sans);color:var(--tc-brand);cursor:pointer;background:0 0;border:none;padding:0}.conv-respondiendo{background:var(--tc-danger-soft);border-radius:var(--tc-r-pill);align-self:flex-start;align-items:center;gap:7px;padding:5px 10px;display:flex}.conv-respondiendo span{font:500 10.5px/1.3 var(--tc-font-sans);color:var(--tc-fg-1)}.conv-respondiendo button{color:var(--tc-fg-3);cursor:pointer;background:0 0;border:none;padding:0;display:flex}.conv-thread{flex-direction:column;flex:1;gap:14px;min-width:0;padding:20px 28px;display:flex;overflow:hidden}.conv-back{color:var(--tc-accent);font:600 13px/1 var(--tc-font-sans);cursor:pointer;text-align:left;background:0 0;border:none;padding:0;display:none}.conv-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.conv-head h2{font:var(--tc-t-h2);color:var(--tc-fg-1);margin:0}.conv-head p{font:var(--tc-t-caption);color:var(--tc-fg-3);margin:2px 0 0}.conv-switch{background:var(--tc-bg-subtle);border:1px solid var(--tc-border-2);border-radius:var(--tc-r-pill);flex-shrink:0;align-items:center;gap:10px;padding:6px 12px 6px 14px;display:flex}.conv-switch span{font:var(--tc-t-caption);color:var(--tc-fg-2)}.conv-switch-corta{display:none}.conv-switch button{border-radius:var(--tc-r-pill);cursor:pointer;background:var(--tc-gray-600);width:38px;height:22px;transition:background var(--tc-dur-fast) var(--tc-ease-out);border:none;flex-shrink:0;padding:2px;position:relative}.conv-switch button[aria-checked=true]{background:var(--tc-brand)}.conv-switch button:disabled{opacity:.6;cursor:progress}.conv-switch i{border-radius:var(--tc-r-pill);width:18px;height:18px;transition:transform var(--tc-dur-fast) var(--tc-ease-out);background:#fff;display:block;transform:translate(0)}.conv-switch button[aria-checked=true] i{transform:translate(16px)}.conv-banner{font:var(--tc-t-caption);background:var(--tc-bg-muted);color:var(--tc-fg-3);border-radius:10px;flex-shrink:0;align-items:center;gap:8px;padding:10px 14px;display:flex}.conv-banner svg{flex-shrink:0}.conv-banner.on{background:var(--tc-brand-soft);color:var(--tc-brand-soft-fg)}.conv-banner.paused{background:var(--tc-warning-soft);color:var(--tc-warning-soft-fg)}.conv-messages{flex-direction:column;flex:1;gap:12px;min-height:0;padding:4px 2px 12px;display:flex;overflow-y:auto}.conv-empty{color:var(--tc-fg-3);font:var(--tc-t-caption);margin:auto}.conv-mas{margin:0 auto 4px}.conv-abajo{flex-direction:column;display:flex;position:relative}.conv-nuevos{z-index:2;border-radius:var(--tc-r-pill);background:var(--tc-brand);color:#fff;font:var(--tc-t-caption);box-shadow:var(--tc-shadow-float);cursor:pointer;border:0;margin-bottom:8px;padding:6px 14px;position:absolute;bottom:100%;left:50%;transform:translate(-50%)}.conv-live-off{color:var(--tc-fg-3);font:var(--tc-t-caption)}.admin-box .panel{height:min(70vh,620px)}@media (width<=760px){.conv-split{flex-direction:column}.conv-col{border-right:none;flex:1;width:100%}.conv-thread{gap:10px;padding:8px 10px}.conv-split.leyendo .conv-col,.conv-split:not(.leyendo) .conv-thread{display:none}.panel:has(.conv-split.leyendo) .panel-head{display:none}.conv-back{align-items:center;display:flex}.conv-head{flex-wrap:nowrap;align-items:center;gap:10px}.conv-id{flex:1;min-width:0}.conv-head h2{font:600 14px/1.25 var(--tc-font-sans);white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.conv-head p{font:400 10.5px/1.3 var(--tc-font-sans);margin:1px 0 0}.conv-switch{gap:6px;padding:4px 8px 4px 10px}.conv-switch-larga{display:none}.conv-switch-corta{display:inline}.conv-banner{display:none}.conv-esc-hilo{max-width:82%}.conv-esc-rotulo{font-size:10px}.conv-esc-burbuja{font:400 13px/1.45 var(--tc-font-sans);padding:8px 12px}.conv-messages{gap:10px}.conv-messages .msg{gap:8px}.conv-messages .avatar{width:24px;height:24px;font:700 11px/1 var(--tc-font-display)}.conv-messages .bubble{font:400 13px/1.45 var(--tc-font-sans);padding:8px 12px}.conv-messages .msg-hora{margin-top:-7px;font-size:10px}.conv-compositor{background:0 0;border:none;grid-template-columns:1fr auto;align-items:center;gap:6px 8px;padding:0;display:grid}.conv-compositor-foot{display:contents}.conv-compositor textarea{resize:none;border-radius:21px;grid-area:1/1;height:42px;min-height:42px;padding:10px 14px;font-size:13px}.conv-compositor-foot button{border-radius:var(--tc-r-pill);background:var(--tc-grad-primary);color:var(--tc-fg-on-brand);font:600 13px/1 var(--tc-font-sans);box-shadow:var(--tc-shadow-cta);border:none;grid-area:1/2;padding:11px 16px}.conv-compositor-foot button:disabled{opacity:.5;box-shadow:none}.conv-compositor-foot small{grid-area:2/1/auto/-1;padding-left:4px;font-size:10px}.conv-respondiendo{grid-area:1/1/auto/-1;justify-self:start}.conv-compositor:has(.conv-respondiendo) textarea{grid-row:2}.conv-compositor:has(.conv-respondiendo) .conv-compositor-foot button{grid-row:2}.conv-compositor:has(.conv-respondiendo) .conv-compositor-foot small{grid-row:3}.conv-compositor.cerrado{background:var(--tc-bg-muted);border-radius:var(--tc-r-lg);padding:10px 12px;display:flex}}.chat{flex-direction:column;min-width:0;height:100%;display:flex}.chat[hidden]{display:none}.panel{grid-template-rows:auto minmax(0,1fr) auto;min-width:0;height:100%;display:grid}.panel-head{border-bottom:1px solid var(--tc-border-1);padding:18px 28px}.panel-foot{border-top:1px solid var(--tc-border-1);padding:14px 28px}.panel-foot button.ghost{border-radius:var(--tc-r-md);color:var(--tc-danger);font:500 13px/1 var(--tc-font-sans);cursor:pointer;padding:9px 16px}.panel-foot 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